Privacy Policy
Effective date: 1 January 2026 | Last reviewed: 1 January 2026
Deals Plan Solution | dealsplanslotution.online
Registered address: 71 Leabridge Road, London, E10 7DY, United Kingdom
⚠️ Deals Plan Solution is NOT affiliated with any UK mobile network operator, including O2, EE, Vodafone, Three, Sky Mobile, or Virgin Mobile. We are an independent consultancy only.
1. Who we are
Deals Plan Solution is a UK-registered business operating from 71 Leabridge Road, London, E10 7DY, United Kingdom. We operate the website dealsplanslotution.online and provide independent mobile telecom consultancy services.
For all privacy-related queries, contact us at: info@dealsplanslotution.online
2. What information we collect
- Your name, email address, and phone number when you submit an enquiry via our contact form
- Details you provide verbally when you call our helpline
- Technical data: IP address, browser type, pages visited, and time spent on site (collected via cookies, with your consent)
We do not collect sensitive personal data such as financial account details, national insurance numbers, or health information.
3. Legal basis for processing (UK GDPR)
We process your personal data under the following legal bases:
- Legitimate interests — responding to your consultancy enquiry and improving our service
- Consent — where you have actively submitted an online form or accepted cookies
- Legal obligation — where we are required to process data to comply with UK law
4. How we use your information
- To respond to your enquiry and provide independent mobile guidance
- To improve our website and the quality of our advisory service
- To comply with UK legal and regulatory requirements
- To communicate with you about your query if you have consented to this
5. Data sharing
We do not sell, rent, or trade your personal data to any third party. Your data may be shared with trusted service providers (for example, email hosting providers) strictly as needed to operate our service, under appropriate data processing agreements.
We never share your personal data with any mobile network operator, reseller, or comparison service.
6. Data retention
We retain enquiry and contact data for a maximum of 12 months from the date of your enquiry, unless you request earlier deletion or unless a longer retention period is required by law. Telephone call records are retained for a maximum of 30 days unless required for a dispute.
7. Your rights under UK GDPR
You have the following rights in relation to the personal data we hold about you:
- Right of access — you can request a copy of the data we hold about you
- Right to rectification — you can ask us to correct inaccurate data
- Right to erasure — you can ask us to delete your data ("right to be forgotten")
- Right to restrict processing — you can ask us to pause processing your data
- Right to data portability — you can request your data in a machine-readable format
- Right to object — you can object to processing based on legitimate interests
- Right to lodge a complaint — you can complain to the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at info@dealsplanslotution.online. We will respond within 30 days.
8. Cookies
We use the following types of cookies on this website:
- Strictly necessary cookies — required for the website to function correctly. Cannot be disabled.
- Analytical cookies — help us understand how visitors use our site (e.g. Google Analytics). Only loaded with your explicit consent.
- Advertising cookies — used to deliver relevant advertising (e.g. Google Ads). Only used with your explicit consent via the cookie banner.
You can manage your cookie preferences via the banner shown on your first visit to our site. You can also control cookies through your browser settings at any time. For full details, see our Cookie Policy.
9. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. Continued use of our website after changes are published constitutes acceptance of the updated policy.
11. Contact us
Email: info@dealsplanslotution.online
Phone: 0203 909 0014 (standard UK landline rates apply)
Post: 71 Leabridge Road, London, E10 7DY, United Kingdom